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Faq |
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- What is IP Telephony?
IP Telephony is the transmission of telephone calls over a data network. This is accomplished by packetization of the voice streams. IP Phone enables users to make telephone calls over a data network like the Internet. It converts the voice signal from the telephone into a digital signal that can be transmitted across the data network. At the receiving end the signal gets converted back to voice. The basic telephone functions between traditional voice and IP Phone are identical. Users pick up the receiver, hear dial tone and dial numbers as they have done in the past. In fact, many IP Phone users are unaware that they are not on a traditional PBX phone system until they learn about the additional features and functions that an IP Telephony system provides.
- What are the benefits of IP Telephony?
IP Telephony may use a single infrastructure for providing both Internet access (data) and Internet telephony (voice). Only data-oriented switches need to be deployed for moving data as well as packetized voice.
By moving from two separate networks to one powerful converged network, an IP Telephony solution provides immediate cost reductions in both staffing and maintenance of hardware and software.
The convergence of voice and data may facilitate the implementation of such cutting edge applications as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems. These applications help organizations realize business gains by improving operational efficiencies, increasing productivity, and enhancing both user and customer satisfaction.
IP Telephony Solutions allow telecommuting employees to become more productive by granting access to all the capabilities of the telephony software.
- How can IP Telephony save money?
One Network: IP Telephony eliminates the cost and administrative overhead required for separate voice and data networks. Why buy support and manage two separate networks when all you need in one?
Calls between branch offices may take advantage of existing IP network connectivity as opposed to paying for PSTN (Public Switched Telephone Network) calls thereby saving money by routing long-distance calls over the IP network.
No branch office PBX: The remote branch may be set up to appear as an extension to the main branch, enjoying the same voice-mail, conferencing, and desktop handsets as the central branch, but without deploying a local PABX to handle off-network calls.
Lower Start-up Costs: Deployment of new IP telephony services requires significantly lower investment in terms of time and money than in the traditional PABX environment.
- What are the components of an IP Telephony system?
End devices: these may be IP phones, traditional telephones and/or audio-equipped personal computers or wi-fi enabled mobile phone.
Gateways: handle signal translations between traditional telephone equipment and IP network devices.
- Would I have to install it myself?
SADIATEC PHONE designs, sells, and installs IP Telephony systems for companies of all sizes. SADIATEC PHONE Devices will design a customized IP Telephony solution that will save you money and enhance your staff's productivity. SADIATEC PHONE provides customer support and attractive service plan options to fit your needs and your budget. It will also paid service to individual clients.
- How difficult is it to maintain an IP Telephony system?
The best IP Telephony solutions have simple, web-based tools where administrators can control components across the network with a browser. This eliminates unnecessary trips to remote locations. Our products use familiar IP networking, management and application concepts to decrease the learning curve of your staff, reduce or eliminate the need for additional staff, and minimize training.
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